Helena Agri Ent., LLC SW Ohio Specialty Sales Position

Job Description

At Helena, our Sales Representatives serve on the front line between our business and our customers and are a key component to our success. Our Sales Representatives are tasked with building personal relationships with our customers to help them identify agronomic solutions and offer our high-quality products to help them enhance performance, increase productivity and maximize their return on investment. Our salesforce also seeks out new business to help us grow and expand into new markets to ensure Helena continues to remain a leader as one of the nation's foremost agronomy solutions providers.

Candidates must live in, or be willing to relocate to, the designated sales territory.

The employee's primary duty must be the performance of office or non-manual work directly related to the management or general business operations of Helena or Helena's customers. This also includes the exercise of discretion and independent judgement with respect to matters of significance.

 

What your day may look like

·         Calls on regular or prospective customers to drive new business. Driving is required.

·         Demonstrates products and provides essential information (i.e. product availability, price, new developments, and market trends.)

·         Answers questions concerning products such as price, credit terms, and durability.

·         Completes sales contracts and forms to record required sales information and collects receivables in a timely manner.

·         Promotes products at trade shows and conferences.

·         Maintains a high level of technical expertise and strives to achieve the market's sales goals.

·         Demonstrates working knowledge of requirements of company credit policy regulating credit sales.

·         Other work-related duties as assigned by leader.

·         Reliable and regular attendance is expected.

 

Education and experience needed for this position

·         High school diploma or equivalent is required.

·         Bachelor's or Master's degree is preferred.

·         One to two years of related experience required.

·         Sales experience, especially agriculture sales experience is highly preferred.

·         Recent college graduates with intern experience will also be considered.

 

Other skills that will help you succeed

·         Excellent communication skills.

·         Certified Crop Advisor License is preferred.

·         Working knowledge of fertilizer formulating is preferred.

·         Working knowledge of agricultural precision information technology is preferred.

·         Valid driver's license is required.

·         Travel up to 25 percent is required.

 

The work environment and the physical aspects of the job

At Helena, safety is our highest priority. We seek out extensive safety measures and put them in place to minimize exposure to anything that could be potentially harmful to our employees.

The work environment for this position may require the employee to work in an outdoor setting in all types of weather conditions with exposure to outdoor elements. When working outdoors and possibly around moving equipment/mechanical parts, the employee may be exposed to fumes, airborne particles, chemical and biological hazards, vibrations and a risk of electrical shock. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 50 pounds.

 

Who we are

Helena Agri-Enterprises, LLC is one of the nation's foremost agronomy solutions providers. We rank near the top nationally in volume and sales for crop production products, fertilizer, custom application, seed and precision agriculture, turf management, industrial weed control, forestry, aquatics and more. As a solutions provider, we help our customers make critical decisions about soil variability, nutrient and water availability, seed selection and pest management. We take pride in working with our growers beyond the sale, helping them in every aspect of their business.

Helena operates under several main business groups -- Helena Products Group, AGRIntelligence, Helena Industries, LLC and Diversified Applications, Inc.

 

Helena is a special place to be

At Helena, we are family. Our employees take care of each other and support each other at work and in their personal life. Our family-like atmosphere creates a positive work environment that allows our employees to be high-performers because they feel comfort and compassion from their leader and team. Our family-like culture is centered on our successful business model -"People...Products...Knowledge." "People" being the first for good reason. When our employees are treated right and feel cared for, our customers thrive and our business grows.

 

Helena's commitment to diversity and inclusion

At Helena, we are committed to creating a diverse and inclusive work environment where all our employees feel safe, valued and have the opportunity to succeed. We embrace different backgrounds and human experiences because our customers are also diverse. When we all show deep appreciation for each other and our customers it builds trust that strengthens Helena and keeps us competitive.

Helena supports individuals with disabilities and reasonable accommodations may be made to enable qualified individuals with disabilities to perform job responsibilities.

 

Stay connected to Helena

For the latest job postings and company news, visit us at https://helenaagri.com/careers.

 

Helena is an equal opportunity employer.

 

 

Job Number

23-769

Location

Columbus (OH)-10214

Regular/ Temporary

Regular

Turf Equipment Technician/Mechanic 

Maketewah Country Club Cincinnati is looking for a Technician/Mechanic to join the Grounds Team!

 Maketewah is a full-service private club located in the Bond hill area of Cincinnati. The Club has recently renovated the course, bringing it back to its original design. A first choice for those seeking the best in world-class golf and family-centric club experiences in Greater Cincinnati, we also provide exceptional tournaments, practice facilities, fine and casual dining, and a full calendar of social events. The qualified candidate will thrive in the team environment that has been established at Maketewah, which makes this a destination job for an individual looking to succeed in their career.

Classification: Full-Time, 40-hour work week

Shift: Monday through Friday 6:30am-3pm; must have the ability to adjust schedule for weather-related conditions. No overtime required.

Pay: $36-$45 per hour  

Responsibilities:

Maintain the physical functionality and safety of the Golf Course’s equipment and machinery in the Golf Course’s continuing effort to deliver outstanding member service and financial profitability. This is a full-time year-round position, requiring an individual to be versed in hydraulic and electrical systems in managing a golf course. Excellent knowledge and problem-solving skills for small engines and grind of reel-style mowers is required. This position also requires the individual to supply tools in order to properly do the job.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Ensure that equipment for the golf course is in excellent working order.
• Troubleshoot any hydraulic / electrical issues that may arise.
• Maintain, monitor, repair and conduct routine preventive maintenance to ensure the safe and efficient operation of golf course equipment and machinery; our fleet of equipment is mostly Toro.
• Conduct scheduled and non-scheduled maintenance.
• Work directly with the Superintendent on budget management.
• Record and report completed repairs and items that require further attention using an online system.
• Order needed parts.
• Provide maintenance to gasoline, diesel and electrical powered equipment including oil changes and lubrication.
• Perform repairs and maintenance to small tools such as edgers and blowers.
• Performs mower grinding, sharpening, and related tasks.
• This role requires working outdoors and indoors in extreme weather conditions. Heat and humidity are to be expected.

Job Benefits

Maketewah CC offers its eligible team members a comprehensive benefits package including:

• Comprehensive benefits program, including health, dental and vision insurance, 401K with company match, and paid time off
• Energetic Work Environment
• Free Daily Meal Provided While Working / During Open Hours
• Golf Shop Discounts on Merchandise
• Holiday Bonus
• Paid Holidays
• Golfing Privileges
• Career Growth Opportunities

Date Job is Available

Immediate

Elks Run Golf Clubs 

2000 Elklick Rd. 

Batavia, OH 45103 

18 Hole Greg Norman Designed Championship Public Golf Course.  

Assistant Golf Course Superintendent 

Duties/Responsibilities to include but not limited to: 

• Equipment Maintenance & Operation. 

• Crew Management and Training. 

• Irrigation Management and Repair. 

• Fertilization and Pesticide Applications (Pesticide License desired but not required). 

• Assistant will work closely with the Superintendent in all aspects of the course maintenance. 

• Current Superintendent is planning to retire in a few years, plans to groom the right candidate to fill his position. 

Qualifications: 

• Willingness to Learn all Aspects of Golf Course Management. 

• 3-5 years of Experience in Golf Course Maintenance. 

• 2-4 Year Degree in Turfgrass Management desired but not required. 

Compensation: 

•  Competitive wages for qualified individual. 

Job Type:  

• Full-time. 

• Will often be required to work weekends and Holidays. 

Benefits: 

• Employee discount. 

• Paid time off. 

• Professional development assistance. 

• Local and National GCSAA Dues Paid. 

Skills: 

• Strong leadership skills. 

• Strong oral and written communication and computer skills. 

• Attention to detail. 

• Planning and organizational ability. 

• Customer skills. 

Reply to: Jeff Pectol, GCS, pectolgolffreak@msn.com

Golf Maintenance Technician FT

Full - TimeService/Maintenance

Little Miami Golf Center, Newtown, OH, US

9 days agoRequisition ID: 1604

Apply

Salary Range:$21.0000 Hourly Onwards

Join our team as a Golf Maintenance Technician at the Little Miami Golf Course! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.

The Golf Maintenance Technician performs a variety of semi-skilled and skilled tasks to maintain and improve grounds, equipment and facilities at this golf course.

• Resolves routine problems and ensures work is completed as directed and in conformance with quality standards.  Requires weekend, holiday, early morning and evening work.
• Performs various grounds maintenance tasks at this golf course.
• Applies fertilizer, pesticides and aquacides.  
• Clears brush and small trees.  
• Mows right of way, rough areas, and golf course playing surfaces. 
• Plants flowers, shrubs, trees and grass seed.  
• Water and fertilize plants, prunes trees and shrubs, weeds flower beds and performs other gardening tasks as directed. 

• May assist with snow removal from roadways, parking areas and walkways. 
• Performs minor mechanical repairs and performs routine preventive maintenance to small gasoline engines in tractors, mowers, pumps, utility carts, trucks and other equipment.
• Adjusts reel and rotary mowers for proper cutting heights and correct quality of cut.  
• Performs annual, or as needed mower repairs and rebuilding work.  
• May participate in annual reel mower grinding and sharpening program.
• Performs janitorial responsibilities.  
• Performs irrigation and other minor plumbing repairs.  
• Performs minor building and carpentry repairs.
•  Responds to public questions and represents Great Parks in a positive manner at all times.
•  Places a high priority on employee and guest safety.  Ensures compliance and adherence to safety procedures, training is completed and documentation is maintained.
• Purchases supplies and equipment as assigned.  Adheres to purchasing card procedures and submits expenditures for supervisor approval. Logs work performed, problems encountered, parts used and other required information.

Employee regularly lifts or exerts force on items up to 25 pounds, with occasional weights in excess of 50 pounds.

KNOWLEDGE OF 

Building, facility, equipment and grounds maintenance methods and equipment; turf care; horticulture; pesticide application methods and safety procedures; plumbing; electrical wiring; carpentry skills; GPHC policies and procedures.

QUALIFICATIONS

An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities.  An example of an acceptable qualification is: High School Degree or GED with 2 years prior work experience in golf course maintenance or grounds/park maintenance.  

LICENSE OF CERTIFICATION REQUIREMENTS

State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines; State of Ohio Pesticide Applicator’s License within one year of employment.

Starting pay for this position is $21.00 based on experience and education.

We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities. 

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6137da04-9e31-424a-959e-65ee92ddcfe7&ccId=19000101_000001&jobId=476455&lang=en_US&source=EN

Campbell County Fiscal Court is accepting applications for a seasonal

Assistant Golf Course Superintendent. This position aids and supports

the Golf Course Superintendent in overseeing the maintenance and

care of the turf, landscaping, irrigation, equipment and facilities at A.J.

Jolly Golf Course and related grounds. Must possess a valid driver’s

license. Must have or obtain a Kentucky Pesticide Applicator License

within 6 months of hire. Must have reliable transportation to arrive on

time, and willingness to work a flexible schedule including weekends,

evenings and Holidays.  High school diploma/GED required. Three (3)

years of comprehensive experience in golf course operation and/or

golf course management. Bachelor’s degree from accredited college

or university in agronomy, horticulture, or plant/soil science is

preferred and may substitute for up to two (2) years of experience. 

This is a seasonal, non-exempt position with a pay range of $20.00 to

$24.00 per hour plus benefits package.

Visit for the full job description and requirements for the Assistant Golf

Course Superintendent.

 https://campbellcountyky.gov/egov/documents/1671724227_29803.p

df

Location:

Fort Mitchell, Kentucky

Job Overview: Responsible for golf course operations and maintenance of Fort Mitchell Country Club, a 9 hole private country club. The responsibilities include: turf grass/plant material maintenance programs, property/asset management, personnel management, budget/forecasting, financial management, member relations, scheduling/maintenance of irrigation systems, pesticide applications, related recordings, and compliance of regulatory issues. The Golf Course Superintendent works to create an environment where staff is involved and enthusiastic, with open communications and respect for themselves, members, guests and the property. Basic Functions: Responsible for all phases of Golf Maintenance and Agronomic operations, cost control, and personnel. Works closely with, advises, and coordinates with the Head Golf Professional and Grounds Chairperson on any issues related to golf course maintenance. Directs and participates in the construction and maintenance of the grounds. Designs landscape plans for facility grounds and implements the plan. Administers and enforces all Club rules, regulations and policies for staff. Supports and assists with membership seminars and orientations. Works closely with the GM to operate the Golf Course in a fiscally responsible and professional manner. Must be able to work independently and be a self-starting problem solver. Primary Duties: Oversees the care and maintenance of the turf, ornamental plants, shrubs and trees on the facility grounds. Directs and assists the staff on the planting of new vegetation, the replacement, spraying, pruning and trimming of trees and shrubs, the preparation of soil plant beds for aesthetically pleasing arrangements and tending to high stress areas. Provides detailed annual plan for the various property levels and the designated landscaping areas. Includes rotational design to provide facility with fresh, eye-catching, interesting and pleasant atmosphere. Recruits, supervises and retains grounds crew. Conducts employee performance evaluations and exercises disciplinary action. Provides technical, operational and safety training for employees to ensure that staff is working within OSHA, club safety, state and federal guidelines for safe working conditions. Oversees subordinates in proper and safe operation and maintenance of mechanical and power equipment. Plans and budgets for additional or replacement capital equipment. Supervises and participates in the application and recording of chemical applications (fertilizers and pesticides) on the Club's grounds in compliance with all local, state, and federal regulations. Supervises and controls all maintenance expenses associated with Golf Course Operations, including payroll, supplies, chemicals and fertilizers. Develops annual operating budget and plans for maintenance and capital improvement projects. Maintains records and completes required reporting. Order parts, supplies and equipment as needed. Schedules maintenance practices around member play and outings to maximize efficiency and minimize disruption to members. Coordinates snow removal and winter maintenance activities when necessary. Knowledge & Skills Required: Knowledge of management and maintenance of greens, fairways and roughs. Knowledge of use and operating standards of equipment and tools used in golf course construction and maintenance work. Skill in recruiting, supervising, training, monitoring, evaluating and motivating personnel. Interpersonal skill to resolve conflict and work with supervisors, officials, employees, members and their guests. Knowledge of safe use, mixing and application of chemicals and commercial products. Knowledge of the game of golf, golf rules and methods of play. Ability to anticipate personnel, equipment, and material requirements related to golf course maintenance and repair assignments. Ability and knowledge to lay out irrigation patterns, drainage patterns, construct tees and/or greens. Minimum Qualifications: 3-5 years’ experience as a Golf Superintendent or 1st Assistant 2-year Degree or Certificate in Turf Management (or related field, like agronomy, horticulture, plant science, soil science). Advance computer skills required for financial reporting and control of operations, including use of Microsoft Office Suite. Valid Driver's License. Pesticide Application License Prefer Certification by the Golf Course Superintendents Association of America Salary & Benefits commiserate with experience Salary commiserate with experience Medical, Vision, & Dental Insurance 401k Dues paid for Local & National Golf Course Superintendent Association Paid Vacation & Personal Time Education & Seminar Fees Paid Please email Cover Letter, Resume, and Professional References to Chris Atwell at catwell@fortmitchellcc.com

CENTURY EQUIPMENT, A JERRY PATE COMPANY

We are seeking a Golf Irrigation Project Specialist to service our customers in our Central OH, Southern OH, and Southeastern Kentucky territory.

Experience: The ideal candidate should have excellent selling and communication skills, paired with the ability to provide support to golf courses and golf irrigation contractors Sales and/or Industry experience with college degree is preferred.

Compensation: Competitive Salary Plus Commissions

Benefits Include: Health Insurance, 401K Retirement Plan, Company Vehicle, Computer, Mobile Phone, Vacation, and Sick Leave.

Requirements: A valid driver’s license with a clean motor vehicle record is required. Some overnight travel will be required.

Jerry Pate Company is an Equal Opportunity Employer and Drug Free Workplace. Background and motor vehicle checks will be conducted.

Please send your resume to: jbrown@jerrypate.com.

About Us: Jerry Pate Company is the premier provider of outdoor beautification products in the Southeast and Midwest, and is committed to quality service and exceptional customer care. We proudly represent the industry’s leading equipment and irrigation brands and products, including Toro, Echo, Shindaiwa, Club Car, Ventrac, Rain Bird, Salsco Rollers, Harper Turf Equipment, and many others. Our customer base includes turf equipment dealers, golf courses, sports facilities, schools and universities, municipalities, irrigation contractors, government agencies, and more.

Servicing eight states in the Southeast, and six states in the Midwest, Jerry Pate Company takes pride in having a cohesive work environment that best serves our team members and our customers. With facilities in Pensacola, Atlanta, Birmingham, and throughout Ohio, along with a sales and service team in the field, we are able to put the customer first by providing the finest quality of product and unmatched service in the industry. Our award-winning team has proven year after year that with our high standards, we can meet and exceed our customers’ needs and expectations.

Job Description: Grounds Superintendent

Reports to: Director of Golf Course Maintenance

Directly Supervises: Grounds Crew, Horticulturist, Mechanic

Classification: Full-Time, Exempt

Losantiville Country Club was founded in 1902 as is a Tom Bendelow designed golf course. The course features bentgrass greens, tees, and fairways. The club is the home course for the University of Cincinnati’s Women’s Golf Team. Currently, the course is in the middle of a Golf Course Enhancement Project that includes new forward tees on every hole, new back tees, reshaping of some fairways, and renovation of every bunker of the golf course.

Job Overview

Under the supervision of the Director of Golf Course Maintenance, the Superintendent will be responsible for all aspects of golf course maintenance.

The Superintendent must be motivated, passionate about the industry, and possess a strong work ethic.

· Knowledge of management and maintenance of greens, tees, fairways, and roughs.

· Works closely with the club’s General Manager and Head Golf Professional on issues related to golf course maintenance.

Primary Duties

· Oversees the day-to-day operations of the golf course, including, but not limited to, mowing the fairways and greens, replacing divots,

· Maintains a safe working environment by training the grounds crew the proper use of all equipment used and compliance with the appropriate regulations (OSHA & EPA)

· Participates in creating annual operating budget and plans for golf course maintenance, and monitoring expenses to ensure they do not exceed the budget.

· Works closely with Director of Golf Course Maintenance in preparing short-term and long-term agronomic strategies to maintenance of the golf course.

· Possess thorough knowledge of the characteristics and proper use of various fertilizers and soil conditioners, herbicides, and pest control methods & materials.

· Possess thorough knowledge of drainage control methods, watering & irrigation systems, including wells, pumps, and automatic controls.

· Other job duties as assigned by the Director of Golf Course Maintenance. The essential job functions of this job are not exhaustive and may be supplemented.

· Attendance at work is an essential function of this position.

Minimum Qualifications

· 3 years’ experience as an Assistant Golf Course Superintendent with extensive knowledge of equipment, materials, and supplies used in golf course grounds maintenance.

· 2-year degree in Turf Management or related field

· Ohio Pesticide Application License or the ability to obtain

Physical Requirements & Work Environment

· The duties associated with this position are generally performed in an outdoor setting. Exposure to wet, humid, hot, and cold conditions are frequent.

· Regularly working near moving mechanical parts and heavy machinery.

· Lifting approximately 30 – 50 pounds.

· Prolonged sitting, standing, bending, kneeling, and usage of mechanical and power equipment.

Salary & Benefits

· Salary: $65,000.00/year (Full-Time, Exempt)

· Annual Bonus Structure

· Medical, Vision, & Dental Insurance

· 401k

· Dues paid for Local & National Golf Course Superintendent Association

· Paid Vacation & Personal Time

· Education & Seminar Fees Paid

Please email Cover Letter, Resume, and Professional References to Tom Judd at tom@losantivillecc.com

Full - TimeTechnicians

Anderson Township, OH, US

16 days ago Requisition ID: 1327

APPLY TO ASSISTANT GOLF COURSE SUPERINTENDENT

Join our team as an Assistant Golf Course Superintendent!  Great Parks is seeking a qualified professional to assist in maintaining our beautiful Vineyard Golf Course.  At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.  

A successful Assistant Golf Course Superintendent provides assistance and support to the Golf Course Superintendent with daily maintenance and care of golf course turf, landscaping, irrigation, equipment and facilities within assigned location(s).  Trains, schedules and directs work of part-time golf maintenance staff.  Mows turf, applies turf chemicals and ensures safe conditions for guests and staff.

Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends

• Carries out functional supervision responsibilities in accordance with Great Parks’ policies, applicable laws, and delegated authority.  Coordinates work assignments, trains employees, provides guidance, resolves work issues, and ensures work complies with Great Parks’ policy and performance standards.
• Assumes temporary responsibility for golf course conditions, staff and equipment in the absence of the Golf Course Superintendent.
• Collects information on course conditions and implements work flow with full-time and part-time employees, and volunteers, as assigned.
• Orders and purchases supplies.  Maintains purchasing records and is responsible for purchasing card expenditures. 
• Maintains and reviews chemical application records.   Inspects and calibrates equipment used for chemical applications. 
• Applies and/or coordinates the application of all turf related chemicals, herbicides, pesticides, fertilizer and fungicides.
• Basic knowledge of the mechanical, hydraulic and electrical components involving the ongoing pump station maintenance.
• Competent to operate computerized irrigation control system, if applies.
• Operate satellite controllers, including with hand-helds, if applies.
• Operates golf equipment and vehicles.  Assists with janitorial responsibilities.   Performs irrigation and other minor plumbing repairs.  Performs minor building and carpentry repairs.
• May assist with snow removal from roadways, parking areas and walkways. 
• Responds to public questions and represents Great Parks in a positive manner at all times.
• Places a high priority on employee and guest safety.   Ensures that safety precautions are taken, training is completed and documentation is maintained.
• Completes cost accounting, monthly reports, and other reports.  Tracks part-time employee hours worked and maintains work schedules. 
• Works and communicates effectively with other departments, leadership, peers and subordinates.  Attends and participates in meetings.  Completes required training.
• Performs job duties in accordance with Great Parks of Hamilton County’s policies, procedures, and performance expectations.   
• Maintains confidentiality of confidential and sensitive information. 
• Exhibits regular and punctual attendance.  

QUALIFICATIONS

An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities.  An example of an acceptable qualification is: High School Degree or GED with 3 years’ experience which evidences a comprehensive knowledge of park and golf course operation and/or management

Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements

LICENSURE OR CERTIFICATION REQUIREMENTS

State Motor Vehicle Operator’s License that meets GPHC current carrier guidelines

Pesticide License with Category 8: Turf or ability to obtain within first year of employment.
 
Typical starting range for this position is $20.00/hr depending on experience.
 
This position is posted until filled. 
 
Benefits include medical, dental and life insurance; paid vacation, holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
 
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law

Go to Greatparks.org

• Location: Indianapolis, Indiana

Job Description

Company Overview

Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. 

 

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 500 branches across the U.S. and Canada, we offer a comprehensive selection of products including:  irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

 

Come grow with our associates who are customer obsessed, always safe, continuously improving, and having fun!

Position Overview

The Customer Experience (CX) Specialist will work with our branches in the area supporting their e-commerce business.  Responsibilities include:

• Increase online engagement and E-Commerce sales penetration in your respective region through digital evangelism with branch associates, leadership and customer base.
• Promote SiteOne.com sign up and E-Commerce order fulfillment through visits to branches, customer meetings, etc.
• Work with all the branches to make sure we are hitting our customer SLAs (Service Level Agreements) for all online orders. BOPIS, delivery, and parcel.
• Provide feedback to the E-Commerce development team on future site or process enhancements.
• Some fulfillment responsibilities at regional branches
• Regional and branch communication surrounding digital metrics and P&L.
• com and Mobile App training at branch and regional level. Including regular communication about updates to site, upcoming releases, and feedback.

Skills We Are Seeking

• Ability to work independently and as a team in a fast paced and high-volume work environment.
• Willingness to travel both regionally and nationally frequently for training, customer meetings as well as focus groups.
• Must be self-motivated and operate with a sense of urgency to meet tasks deadlines.
• Ability to communicate effectively with large groups; receive and provide feedback accordingly.
• Must be detail-oriented, highly organized and able to multi-task.
• Must be customer service oriented and strive to provide the highest level of customer satisfaction.
• Willingness to run trials in region, fostering a test-learn-iterate culture to constantly evolve the SiteOne digital experience.
• Preferred: Digital enthusiast who emerging trends in technology and E-Commerce that better improves the SiteOne customer experience.

 

EDUCATION AND EXPERIENCE: 

• Minimum 1-year experience supporting omni-channel initiatives via branch, warehouse or other support functions
• Experience working directly with customers and fellow associates, helping triage issues, drive sales

https://careers.siteone.com/jobs/10665?lang=en-us